studio policies
your appointments are important to us, they’re reserved especially for you! our studio takes pride in offering exceptional services to our guests through continuing education.
we are a small, independently-owned studio that is greatly impacted by avoidable inconveniences, we understand that sometimes scheduling conflicts may arise, & ask that 48-hours notice
is given for all appointments that need to be canceled or rescheduled.
cancellations
cancelling or rescheduling your appointment with less than 48-hours notice will incur a fee of 50% of your scheduled service.
cancelling or rescheduling your appointment with less than 24-hours notice will incur a fee of 100% of your scheduled service.
cancellations due to illness: all policies apply. no exceptions
no-shows
failure to show to your scheduled appointments for any reason will incur a 100% fee of your scheduled service. this will affect your ability to schedule future services with us.
lateness
if you are more than 5 minutes late to your appointment we will need to reschedule to accommodate the appointments following your scheduled time.
fees apply for repeat offenses.
thank you for your understanding & continued support
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